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Automating rental property management

One system to run rental units efficiently, allocate energy costs automatically and monitor buildings in real time

Industry Real estate & property management
Location Zlín, Czech Republic
Site area over 10,000 m²

Areál MALENY in Zlín, Czech Republic, lets space across a site of more than 10,000 m². Its management looks after tenants from signing the contract and handling payments to the technical upkeep of the buildings.

The challenge

Managing a large site with many tenants was taking more and more time. Payments were processed by hand, energy costs had to be split by each tenant’s actual consumption, and there was no clear view of the units’ status – all of which cost time and caused mistakes.

Invoices processed by hand

A lot of time every month spent recording incoming supplier invoices by hand and assigning them to individual buildings.

Complex energy cost allocation

Electricity and heating consumption had to be calculated by hand for each tenant from meter readings, and the charges created afterwards.

Contract expiry nobody tracked

Contracts could end unnoticed, without a timely reminder or a chance to renew.

Documents written by hand

Filling in contracts and other documents for every new tenant took a lot of time.

Our solution

We built a complete system on the FROGGATE platform that automates the key property management processes and gives management a real-time view.

Overview of rental units

Without a central overview of all the units on the site, managers didn’t know which units were vacant or when current contracts would end. The information was scattered across spreadsheets and emails.

What the system does

  • Visual overview of unit occupancy
  • Filtering by status (vacant, let, under maintenance)
  • Detail of each unit with its tenant history
  • Income and expenses per unit

Automated monthly rent

Every month someone had to issue rent invoices by hand, check incoming payments and match them to the charges. It took time, and mistakes crept in easily.

What the system does

  • Rent charges created automatically on the 1st of each month
  • Incoming payments matched to charges
  • Alerts for unpaid rent
  • Payment reminders sent to tenants automatically

Automated invoice processing

Incoming invoices for energy, maintenance and other services had to be retyped into the system. Amounts were often mistyped, or an invoice got lost and wasn’t paid on time.

What the system does

  • Invoices imported straight from email
  • OCR of the key details (amount, date, payment reference)
  • Automatic assignment to a building or unit
  • Digital archive with full-text search

Automated energy bill allocation

The biggest time drain. Every month, data had to be pulled by hand from all the electricity and heat meters, each tenant’s share calculated, common areas taken into account and the charges created. It took a lot of time every month, and the calculations were prone to errors.

Time saved: Allocation that used to be worked out by hand is now prepared by the system in moments.

What the system does

  • Electricity and heating consumption imported from external sensors
  • Each tenant’s share calculated automatically
  • Common areas and management overheads included
  • Charges generated for every tenant
  • Comparison with previous periods

Real-time monitoring

Without sensor monitoring, the heating could fail over a weekend and nobody would notice until Monday, when unhappy tenants started calling. Or buildings were overheated for no reason, driving up costs.

What the system does

  • Temperatures in every building and room
  • Daily import of electricity consumption (kWh)
  • Weekly heat consumption (GJ)
  • Consumption charts and trends
  • Alerts for anomalies (outages, excess consumption)

Contracts and documents

Contracts expired without warning because nothing tracked their validity. A new contract meant filling in a multi-page document by hand, which was slow and prone to typos.

What the system does

  • Contract expiry tracked automatically
  • Advance reminder before expiry
  • Contract generated from a template for each new tenant
  • All details filled in automatically
  • Contracts signed online by tenants
  • Overview of signatures and access

Payroll and HR

Staff hours were recorded in Excel, which made preparing payroll data difficult. It wasn’t clear how much time each employee spent at which building.

What the system does

  • Payroll data generated for employees
  • Work assigned to specific buildings
  • Working hours and attendance records
  • Holiday and absence management

Tenant onboarding

A new tenant meant going through a whole series of steps – signing documents, handing over keys, setting up access. Things were often forgotten, or it wasn’t clear what had been done and what was still left.

What the system does

  • Checklist of documents to sign
  • Access status (keys, fobs, parking)
  • Client account set up
  • Welcome message sent automatically
  • Overview of how complete the process is

Modules used

The system combines standard and custom modules of the FROGGATE platform

Properties
Tenants
Contracts
Invoicing
Finance
Energy re-invoicing
Payroll
Employees
Attendance
Financial results
Documents
Temperature monitoring
Electricity consumption
Heat consumption
Dashboard
Notifications
Event calendar
Tasks
Warehouse
Maintenance
Email communication
E-signatures
Reports
Access management

Facing similar challenges in property management?

We’ll help you build a solution tailored to your processes. The system can be adapted to any type of property – from office buildings and residential blocks to industrial sites.

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